TERMS & CONDITIONS

1. General Information

YB Aligned (referred to as “we”, “us”, or “our”) is a movement coaching business that provides online and in-person movement coaching and therapy sessions. These terms apply to all users of the website and services.

2. Acceptance of Terms

By accessing our website, booking services, or making payments, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and customers of YB Aligned.

3. Services

YB Aligned provides movement coaching, therapy sessions, and related services, both in person and online.

• Booking Services: Sessions can be booked through our website, by phone, or via email.

• Service Availability: Services are subject to availability. We reserve the right to decline bookings at our discretion.

• Health Disclaimer: While our services aim to improve your physical health and wellbeing, they are not a substitute for professional medical advice. Always consult with a physician before starting any movement program, especially if you have any underlying medical conditions.

4. Fees and Payment

• Pricing: The price of services will be provided at the time of booking. All prices are subject to change without notice.

• Payment: Full payment is required at the time of booking unless otherwise specified. We accept payments via secure online methods or other specified methods as outlined on our website.

• Cancellation and Refunds:

  • Cancellations made at least 24 hours in advance of the scheduled session will be refunded in full or rescheduled at no additional cost.

  • Cancellations made within 24 hours of the session may be charged the full fee unless otherwise agreed.

  • Failure to attend a session without prior notice will be charged the full amount.

5. Client Obligations

By using our services, you agree to:

• Provide accurate personal information during the booking process.

• Ensure that you are medically fit to participate in movement coaching sessions.

• Notify us of any health conditions or injuries prior to sessions that may affect your ability to engage in the coaching program.

You understand that participation in movement coaching involves physical exertion and you undertake this activity at your own risk.

6. Intellectual Property

All content on the YB Aligned website, including text, images, logos, videos, and graphics, is the intellectual property of YB Aligned or its licensors, unless otherwise stated.

• Permitted Use: You may access and use the content for personal, non-commercial purposes only. Reproduction, modification, or distribution of any content from the site is prohibited without prior written consent from YB Aligned.

7. Liability

To the fullest extent permitted by law:

• We are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our services or website.

• We do not accept liability for any injuries or health issues that may occur as a result of using our services. Participation in any physical activity is at your own risk.

• Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded under UK law.

8. Third-Party Links

Our website may include links to third-party websites. These are provided for your convenience, and we do not endorse or assume any responsibility for the content, products, or services provided by these external sites. Accessing third-party sites is at your own risk.

9. Privacy and Data Protection

We are committed to protecting your privacy and handling your personal data in compliance with GDPR. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal information.

10. Cancellation by Us

YB Aligned reserves the right to cancel or reschedule any session due to unforeseen circumstances, including but not limited to staff illness or technical issues for online sessions. In such cases, you will be notified as soon as possible, and you will have the option to reschedule or receive a full refund.

11. Complaints

If you are not satisfied with any aspect of our services, please contact us directly at [insert email address] or [insert phone number]. We will work with you to resolve any issues in line with our commitment to customer satisfaction.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and are effective immediately. It is your responsibility to review these terms regularly. Continued use of our website or services following any updates signifies your acceptance of the revised terms.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

YB Aligned
Email: alignedhelp@gmail.com
Phone: 07869 602541

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Effective Date: 1st October 2024